The short version
- We collect only what we need to run the guild and your assistant.
- We never sell your data. We never give it to casinos.
- We never use your data to keep you playing.
- You can see, download, fix or delete your data at any time.
1. Who is responsible
LOYALTY TOKEN INC., the company that runs iGuild. Public Registry of Panama, Mercantile Section, Folio No. 155775658. Calle 74, Midtown Building, 16th Floor, Office 1601, San Francisco, Panama City, Republic of Panama.
Privacy questions: legal@iguild.gg
2. What we collect, and why
| Where | What we get | Why |
|---|---|---|
| iguild.gg | Technical logs from our hosting: IP address, browser, page and time. No cookies, no analytics, no ads. | To run the site and keep it safe. |
| Telegram, as a guest | Your Telegram ID, name and username. Your messages to the assistant. | To answer you and keep your place on the waitlist. |
| Joining at app.iguild.gg | Your invite code and who invited you. Your Telegram account. The time you joined. | To check your invite and open your account. |
| Signing in | Your email and a one-time code, or your wallet address and a signature. | To let only you in. |
| Your assistant | Your messages, the pictures and PDFs you send, your reminders, and what it remembers about you. | To help you and keep track of your cases. |
| Guild casinos | What a casino tells us about players we brought through a guild link: when you signed up, and your deposits, bets and results in total. | To count what comes back to you, and to show your assistant the whole picture. |
| Season two | Your wallet address and the digital assets you had. | To move your Pass and assets into your guild account. |
We never get your casino password or your wallet keys. Send documents only when your case needs them.
3. What we never do
- We never sell your data.
- We never give your data to casinos. Letters to a casino go from you.
- We never use your data to keep you playing or to push you to deposit.
- We never use your data for ads.
- We never ask for your passwords or wallet keys.
4. Our reasons
Data laws ask us to name a reason for each use. Ours are:
- Our deal with you: to give you your account, your assistant and your share.
- Safety: to stop fraud, fake accounts and attacks. This keeps the guild fair for everyone.
- The law: when a law or a court makes us, for example for tax or sanctions.
- Your OK: for anything else, like sharing your story or sending guild news. You can take your OK back at any time.
5. Your assistant and AI
- Your assistant is AI. It remembers what matters to you, so you do not repeat yourself.
- Every member’s memory is kept apart. Other members cannot see it.
- Ask it what it remembers. Fix it, or tell it to forget.
- The AI providers behind it use your messages only to answer you. They do not train their models on them.
- A person checks every important decision about your account. The AI never makes it alone.
6. Who helps us
Some companies do work for us. They may use your data only for that work:
- hosting and servers for the website, the app and the assistant;
- Telegram, where your assistant lives;
- AI model providers that power your assistant;
- email delivery for sign-in codes.
Our team sees your case only when you ask for a person, or when a case needs one.
We give data to the authorities only when the law makes us. If iGuild is sold or merged, this notice still protects your data.
7. Where your data is
Our servers and the companies that help us are in different countries. Wherever your data is, we protect it the same way.
8. How long we keep it
- Guest messages: 12 months after your last message.
- Your account and assistant memory: while you are a member, until you ask us to delete them. When you leave, we keep them for 12 months, then delete them.
- Website and server logs: up to 90 days.
- Records a law makes us keep, for example money records: as long as that law says.
9. Your rights
You can:
- see your data and get a copy;
- fix what is wrong;
- delete your data;
- say no to a use you did not agree to;
- take back your OK at any time;
- complain to the data protection authority where you live. In Panama, this is ANTAI.
Ask your assistant: “Show my data”, “Download my data” or “Delete my data”. Or write to legal@iguild.gg. We answer within 30 days. We may ask you to show it is really you.
10. Wallets and blockchains
- Blockchains are public. Anyone can see the transfers of a wallet.
- Nobody, including us, can delete what is on a blockchain.
- We never publish your name next to your wallet address.
11. Cookies and browser storage
- The website uses no cookies and no trackers.
- The app keeps a few things in your browser: that you are signed in, and settings like a hidden sidebar.
- No ads, and no tracking across other sites.
12. Under 18
iGuild is only for adults. If we learn that someone under 18 joined, we close the account and delete their data.
13. Changes
If we change this notice, we date the change and tell members in Telegram or in the app. Old versions stay on the site.